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  “Best Travel Agent In Hanoi”

We have a lovely and memorable time,We are absolutely satisfied about all the thing you did,Thank Tony, Huong Phi and staff, pick up 8.00am at hotel to Hanlong Bay,over night on Halong junk ,two overnight on train,one night at hotel 2 star in Sapa,meal including,we are very happy to share our experience with most travellers.Value for money.


Mr Philip Wu


  “Impressive Travel - Reliable and you can trust”

Picked up from airport on arrival to Impressive Travel. We offered tea at the office and followed by a short briefing by Mr Tony about the whole program and schedule for the next and subsequent days. Then we went to our hotel. We were advised about the Do's and Don'ts by the tour guide. Picked up from the hotel around 0745 hrs to Ha long Bay and returned in late afternoon.The next day went to Sa Pa. It is amazing to note that the minority tribe at the village still maintain their culture and their traditional way of life. The package was value for money with excellent service. Mr Tony, my family and I thanked you for a job well done. From Andrew Dundang & Family


MR Andrew Dungdang


  Amazing trip to Hanoi

I was recommended by friends to check with Vietnam Impress Travel for our 1st holiday to Hanoi. Miss Helen responded and assisted to arrange the itinerary in accordance to our preference.
The VSpirit cruise on Halong Bay was great and the meals on board were unexpectedly good ! The 9 of us enjoyed the kayaking and other activities on board.
Our tour guide, Mr Linh shared with us the history of Vietnam during the tour and visits.
This trip was our first holiday in Vietnam and we are glad that it was a memorable experience. Thanks to Impress Travel & Helen & Linh !



  Babe Lake cruise and homestay

we booked a home stay in BA Be lake because we wanted to see how a traditional rural family lives. It was the off season, so cold, luckily we had cold weather clothes. My nieces had a great time seeing the various farm animals. We had a personal guide that picked us up from hotel. He was cool and very informative.


Mr Rory P




I find the agent very professional; always very prompt in replying emails and calls right from the start and it\'s a big plus that he could speak English. I went with my family of 6 adults (1 elderly) & 2 young kids so it was important for me that everything was arranged well. We were picked up from airport, arranged private transport with wheelchair for the elderly and in the event that I was not sure of anything, I could always call the agent up directly.

The only thing I was not happy of was the trip to Sapa where Impressive worked with another agent. The train that was booked for us was dirty, even when I stressed that comfort & cleanliness was really important for us. When we were there, the vans that are supposed to pick us up were always late and when we visited any places at all, our elderly father could not enjoy with us. We had this discussion with Impressive before we went, that it is important that our elderly father get to enjoy the sights as well hence the agent provided a wheelchair for us and told us that we could wheel him together with us. But upon reaching the places in Sapa, we found out that we could not use the wheelchair at all due to the road conditions. Our elderly father ended up sitting in the van waiting for us all the time.

On our last day in Sapa, the Sapa agent brought us to dinner in Lao Cai before taking the train back to Hanoi. As it turned out, our whole family is currently down with vomitting and/or diarrhea. I managed to get to Impressive and the agent came down to our hotel to listen to our feedback.

So yes, I\'d still recommend Impressive, just stay away from bamboo shoots! That\'s my suspicion of the cause of our food poisoning.

Visited April 2013 : See Kuan Nee & her family email : seekuannee@gmail.com


  really Impressive ! Thank !

Really Impressive ! Thank !

Wow, what an experience! Thanks to these guys our vacation exceeded our expectation!

Normally I plan our trips (what to see, how to come there, where to sleep, etc etc). Due to lack of time however we only booked a flight and knew what we wanted to see.

I gave our wish list to \"Vietnam Impressive Travel\" by e-mail plus an estimated what we wanted to spend. and they came back immediately with an itinerary. Some small fine tuning and of we went!
What a trip! Super!

1) We saw everything we wanted to see (via day trip- or private tours)
2) Logistics were great! (at every section\" people were waiting for us with name signs. No hassle with taxis, buying tickets or what have you). No unnecessary waiting hours or annoying tourist scammers and everyone was always spot on time!
3) Hotels were great (Hygenic/Wifi etc etc) Location near the highlightsl
4) Price/Quality ratio : SUPER
5) Immediate reaction from staff when called for questions or potential problems.

On top of that the first evening when you feel a bit \"insecure\" in a new town/new atmosphere . the owner took us for a beer in the streets to get us settled (Bia hoi : $ 0,20 per glass, yep you read that right: $0.20! :) ) Great move and we blended right in :)

All in all I can HIGHLY recommend Vietnam Impressive travel !

it looks like a commercial but : get YOUR personal perfect trip whilst knowing everything is arranged superbly

Visited May 2013    :  Jan Vant Veen Email : vantveen@gmail.com



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